Copyright 2014 - 2023 Search4Stores.com. I then let them know the equipment was available at the leasing office so then they said they will have to charge me $50 for a technician to pick up. By using this website you agree. Ive been a Suddenlink customer for 14 years, I recently disconnected for better internet. Canceling because of service, price or simply moving to a new area? I continued to call the next day and got the same response over and over then I called the nearest store in Branson, Mo and I got the same recorded message, could not complete my request to talk to customer service and, "I see you have a balance. Find a nearest suddenlink store near you today. 8:30 AM - 6:00 PM. Such blatant fraudulent act to treat an account as active while they never installed the service was bad enough, and then this nightmare of these charges keep coming and the failing of their staff to correct the error said very little about this company. I have not had internet now for 2 days. The customer service is no help at all. Enjoy reading our tips and recommendations. We value your privacy. Almost three weeks later of this extremely annoying hassle someone sends an email stating that they are aware that we have been contacting customer service and to please call or email. Provides an online listing ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b. You can use the Suddenlink location finder and visit a store in your area to return the items in person. SuddenLinks new rebranding with Optimum will provide customers with faster speeds, more unlimited data, and some great perks. We did it at the beginning of the new billing cycle, we used 3 days' worth of the Internet from the new cycle and they billed us for the entire month. Tear off the bottom receipt tab from the prepaid shipping label. Suddenlink billed my credit card for $100.00 anyway and I contacted my credit card company and they ask me to contact Suddenlink and explained what was happening when I called Suddenlink. YP advertisers receive higher placement in the default ordering of search results and may appear in sponsored listings on the top, side, or bottom of the search results page. Database of Suddenlink stores, factory stores and the easiest way to find Suddenlink store locations, map, shopping hours and information about brand. Pack up the equipment you're sending back to us. HELL NO! You have to box up the equipment, create a return label on the Suddenlink website, and drop off the box at a FedEx location. For long hair, remember to tie your hair with a rubber band. With satellite imagery and street view, you can revisit old places or explore places you've never dreamed of. I also was told they do not keep tracking of confirmation numbers. Its location on this page may change next time you visit. When we spoke to customer service, they couldnt provide the precise number of states the company will service at this time (July 2022). Enter a location to find a nearby nearest suddenlink store. All content on this Web site is proprietary. Remain on the line. See reviews, photos, directions, phone numbers and more for Suddenlink locations in Forney, TX. Joe Supan 5 min read, 10 questions you should ask before choosing an internet service, Ari Howard 7 min read, How to cancel or transfer Optimum service. I WILL NEVER USE SUDDENLINK AGAIN AND IM REPORTING THEM TO THE BBB AND MAKING SURE EVERYONE I KNOW THAT THEY ARE SCAMMING PEOPLE! The contents of this site may not be republished, reprinted, rewritten or recirculated without written permission. Even though most companies send you a combination, having separate devices will save you money long term because your router typically needs to be replaced more often because of technological improvements and Wi-Fi upgrades whereas the modem will last until such time as it breaks down. Can you pause your Optimum internet or television service? If you rent, you pay more over time, but the monthly costs are low. Google Maps is a web mapping service developed by Google. This compensation comes from two main sources. In addition to making sure your device is compatible with your internet service provider, you need to make sure that the upload and download speed at least matches what youre paying for with your internet plan. This guide will provide you with all the details you need about SuddenLink. and return the picture to Xiaohonghua's mailbox (contact@littleredfafa. With the $10 per month rental fee, you reach the break-even point having paid for the products at 18 months into your contract. Filters. Moving or just moved? So I called back they once again said that they would take the charge off but could only refund me one month's charge. I'm fed up, y'all are all about customer satisfaction well if anything I'm satisfying y'all because y'all haven't helped me out one bit. *Because the operation of the machine requires very careful maintenance, please treat the machine well together. Open Google Maps on your computer or APP, just type an address or name of a place . I called and once again they said, ""Oops, I'll take that charge off right now." I was NEVER told this was going to happen when I signed up. The company has fast internet speeds, and most plans wont increase in price over time. So on and so forth, In response to the pneumonia epidemic, entering the workshop requires body temperature measurement and hand cleaning I just want to discontinue my service." That's fine but if you get in to return your equipment just 1 day after your billing cycle starts you will be charged for an entire month of service you don't use! I thought this odd and hung up. 37. Does Optimum charge an early termination fee? If we send you a return kit. . 4. Suddenlink is scamming people! Largest shopping mall with Suddenlink store: Charleston Town Center, 3000 Charleston Town Center, Charleston, West Virginia - WV 25389, 3437 Masonic Drive, Alexandria, Louisiana - LA 71301, Search all Suddenlink store locations near me, locations and hours, Go to Suddenlink Store locator in or specify State in the next step, Go to Suddenlink Store locator in or specify City in the next step. We are here to help and would be glad to look over your account to see if anything could be done to help out with the additional costs. TDS Telecommunications LLC (TDS Telecom/TDS ) is a wholly owned subsidiary of Telephone and Data Systems, Inc., a stable and reputable provider.Since 1969, TDS has outfitted businesses nationwide with voice, data, internet, collaboration and cloud solutions, while building an industry-wide reputation for delighting customers with local and . To determine the best internet provider ranking, the Forbes Home Improvement editorial team analyzed third-party data on almost 20 major companies, with each companys star rating determined by evaluating a variety of metrics, including: When comparing customer review data on some of the largest review sites, theForbes Home editorial team found the following customer review data for SuddenLink. I have evidence showing that I moved. The second person I talked to asked why I was cancelling and explained every 12 months I had to call after getting a new internet price from Suddenlink. Suddenlink combines internet, cable, mobile and audio services in one easy-to-manage platform. The Forbes Home editorial team is independent and objective. With the $10 per month rental fee, you reach the break-even point having paid for the products at. 2850 Ridge Rd. Many internet and television providers allow you to place a seasonal hold, where you temporarily suspend your service when youre out of town for an extended period of time. Suddenlink stores locations in database: 2 If you plan to stay with Suddenlink for longer than 18 monthsor to keep the equipment afterthen it makes fiscal sense to purchase your equipment because you can save yourself that $10 fee which means that every subsequent 18 months you are saving yourself the total cost of the Suddenlink equipment. Need help finding internet & TV providers near you? You also have the option of having all shipping and/or packing charges billed to them . All services not available in all areas. Enter a location to find a nearby suddenlink stores. Suddenlink gives you the option to bundle internet and TV subscriptions to save money. Please bring the equipment and all remotes, cords, chargers, and ancillary parts to the Campus Support Center, RPL 150 Monday through Thursday, 7 am to 4 pm. Before this year, SuddenLink charged $10 a month for customers to rent its Altice Gateway router, but removed the equipment fee in 2022. While we work hard to provide accurate and up to date information that we think you will find relevant, Forbes Home does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Location & Hours. We present information collected independently from official provider websites. They got more done in a few weeks than I did in over two years. Their service is a joke. We substantiate that the cable modem equipment provided, and the configuration of such cable modem, meets the broadband speeds advertised when attached to a wired connection based on SamKnows testing procedures. Its a trip to the moon, a ticket to Mars, a bird's eye view of the Earth. You can reach Suddenlink customer service at +1-877-794-2724 on weekdays from 8:00 a.m. to 8:00 p.m. (CST) and on Saturdays from 9:00 a.m. to 6:00 p.m. (CST). Should I rent a router/modem from Suddenlink? Contact a location near you for products or services. That is when the real fun began, impossible to talk to the same person twice, the one that said, "Call me if you have any issues," they pass you around, they assure you, they all say the same, "our policy states.." "Why do you think I started calling so soon, to find out about your policy, why do I want to pay for a whole extra month when I'm no longer on the same state and phone and internet services were cancelled? If you purchase equipment on your own, you are responsible for making sure its compatible. Plans and price points may vary based on where you live. We will assist you with a wide array. Be advised there are things you need to know before you buy a modem though, because if you decide to change internet providers, you might not be able to take your equipment with you on their Network. Now I went to a different company for for cable and phone because of my experience with internet I received from them. Pricing varies by location and availability. Whether you're eligible for a specific Suddenlink plan is based on your location. Suddenlink internet requires a modem and router. How high will depend on the companys branding. Called customer service again, after talking to a couple of people one of them was able to look into it, no I only had one piece, the other piece they were talking about was customer owned. Navigate phone maze to a human Press 0#, then 2, then 0#. When I tried to ask for the prorated bill, they wouldn't do it. due to their company policy customer has to pay the full bill (whole month), even if we used 3 days. Yes, you do need both a router and a modem. (But you still wont own them!) Use the materials that came in the new equipment's box to pack up your equipment. Well start sending you the news you need delivered straight to you. Are you moving to a new home or unhappy with your Optimum? [mini] handmade carpet class size: about 2525 cm (1 piece), miniHand-made coaster class size: about 10x10 cm (2 pieces), You need to "paint the base cloth by yourself freehand" on the day. Thank you, you have successfully subscribed to our newsletter! Copyright 2022 Consumers Unified LLC. I'm changing ISP immediately, and telling everyone I know NOT TO EVER USE SUDDENLINK. (But you still wont own them!) Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Termination date set up for a month after the equipment was return. "Excuse me?" The company offers a 30-day money-back guarantee and does not require contracts. Hey, Tetiana! The time to complete the carpet varies from person to person, it is strongly recommended not to arrange a tight itinerary after the course. It comes with most plans but check with SuddenLink to see if its available in your area. Centurylink Modem Return to Store. I'm a college student I don't have money just to give away like that. Contact a location near you for products or services. Suddenlink offers fast internet speeds, voice-controlled TV options, optional apps and reliable customer service. It offers satellite imagery, aerial photography, street maps, 360 interactive panoramic views of streets (Street View), real-time traffic conditions, and route planning for traveling by foot, car, bicycle and air (in beta), or public transportation. Yes, you do need both a router and a modem. Suddenlink has three TV packages with channel counts ranging between 225 and 340 channels. It's not right what Big Business can get away with if we let them. Return to Nav. This means SuddenLink doesnt charge an early termination penalty because there is no contract. Empower your customers with accurate, up-to-date information. The information and savings numbers depicted above are for demonstration purposes only, and your results may vary. Optimum currently only allows customers to cancel their internet and television service over the phone. Recent Locations. However, after the first 12 months the company will likely bump up the price. All other marks contained herein are the property of their respective owners. 1 Court Square West, Long Island City, NY 11101. Now, you can request the cancellation of your service. From Business: Optimum Internet 500 Starting at $59.99/mo. To be eligible for a return, the original receipt or a copy of the order confirmation email is required. SuddenLink's latest router Smart Wi-Fi 6 powered by . You can say "New customer" or press pound. Listen to mine, customer service is pessimal. To help support our reporting work, and to continue our ability to provide this content for free to our readers, we receive compensation from the companies that advertise on the Forbes Home site. Companies displayed may pay us to be Authorized or when you click a link, call a number or fill a form on our site. She edited home repair and design content at websites like The Spruce and HomeAdvisor. Call picked up by a real person YES. Suddenlink doesn't have any contracts or data caps. And I forgot to disconnect. Contact the customer service, and they will direct you on how you can cautiously drop off your package at the nearest facility. May or may not be available based on service address. I could of just said heck with it and took the equipment but I did the right thing and did what y'all asked me to. All prices subject to change at any time. Attach the prepaid shipping label to the return kit. Please feel free to reach back out to us directly at BrandReviews@alticeusa.com and include her full address or account number. Suddenlink bumps up its prices after your first 12 months of service. This review was chosen algorithmically as the most valued customer feedback. If youre looking for reliable internet at a fair price, Suddenlink is worth a look. Not only did they not credit the fraudulent charges, they added the $70.41 credit that went back to my credit card to the current months charge, and other HBO charges. In 2020, Google Maps was used by over 1 billion people every month. i will do my best to get my order number from it: GSUNC002Y000U19 my parcel number is: BG2207071387585 My purchase date is: 07 . Unfortunately, currently in these locations, customers may not add data to their plan and will need to pay SuddenLink $15 for every 50 GB overage. into your contract. SuddenLink high-speed internet is powered through a fiber optics network. They give you a cable modem, power adapter, coaxial cable, Ethernet cable, and two-way cable splitter (This equipment isnt free! In price over time on where you live its available in your area to return picture. Ofthe pre-designated satellite equipment return locations of UIIAEquipment Providers in accordance withSection E.1.b very careful maintenance, please the! A copy of the order confirmation email is required unhappy suddenlink equipment return locations your Optimum internet 500 Starting at 59.99/mo. 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I called and once again they said, `` '' Oops, I 'll take that charge off now... Review was chosen algorithmically as the most valued customer feedback would n't do it: Optimum internet Starting. Easy-To-Manage platform tie your hair with a rubber band you also have the option of having shipping... Customer & quot ; new customer & quot ; or Press pound reprinted rewritten... Receipt tab from the prepaid shipping label the charge off right now. Google! Making SURE its compatible for 2 days suddenlink again and IM REPORTING them to the return kit imagery!
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