Call us 24/7 at 1-845-848-0154 to Get Cheap Flights! You understand that overuse or abuse of the travel services reservation facilities of the Site may result in you being denied access to such facilities. If you object to your information being transferred or used in this way please do not use our services. While most hotels will strive to honor your requests, neither CheapOair nor the hotel will guarantee that your request will be honored. Examples: Paints, lighter fluid, fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals. Fare errors are also excluded. If an airline has a change to any of its flights within a 4 hour period of your original flight times, we will notify you of such change by email. It can only be used for one confirmed change. Your use of the site shall be at your own risk. Some hotels offer an Airport Shuttle as an extra service. Cancellation fees will apply and the CheapOair booking service fee will be non-refundable. There are four tiers in ClubMiles, and with each incremental booking on any of the Sites, your tier changes. In the event of any such dispute, the arbitration proceeding shall remain closed unless and until a decision by the small claims court that the claim is not within its jurisdiction. Prices include all taxes and fees applicable to airfare, hotel accommodation, car rentals and activities of your vacation package. If subparagraph (f) above is found to be unenforceable, then the entirety of this Mandatory Arbitration provision shall be null and void. If there is a fare change you have a right to cancel the booking at no cost to you. California: CST #2073455, You may be asked for proof of your return ticket at check-in. Citizens of the U.S. must carry a valid passport for international travel. If the transaction is not completed the approval code may temporarily credit the amount from your bank account. When you make an eligible net purchase (eligible purchases minus credits, returns and adjustments) (Eligible Purchase) with your CheapOair Credit Card or CheapOair Visa Card, you will automatically earn points in your Rewards Program account if your CheapOair Credit Card or CheapOair Visa Card account is open and in good standing both at the time you make an Eligible Purchase and at the end of your billing cycle during which you made an Eligible Purchase. In these cases, if you have excess baggage, you will have to pay any excess baggage fee assessed by each airline. Once you have decided on your destination, your main objective is to plan your travels according to the money you have to spend. Hazardous materials include explosives, compressed gases, flammable liquids and solids, oxidizers, poisons, corrosives and radioactive materials. All refund requests are processed in a sequential format. Reservations cancelled by phone or within 48 hours of check-in or pick-up date/time are not fully refundable. Attn: Customer Service - CheapOair Most tickets are electronic (e-Tickets), however with certain itineraries where an e-Ticket is not available a paper ticket will be issued. After receiving this notice, AAA will administratively close the case without further inquiry. If one of these flights is affected by an airline change (e.g. It is highly recommended you purchase some type of car insurance if you are not covered by your own policy. Such deposit is unrelated to any payment received by CheapOair for your hotel, car or airline ticket booking. Miles per day rates specify a maximum number of miles that you are allowed to accumulate. 2006-2020 Fareportal, Inc. All rights reserved. BY SIGNING UP FOR PRICE DROP ASSURANCE, YOU UNDERSTAND THAT ONCE WE HAVE COMMENCED THE REBOOKING PROCESS, YOU WAIVE YOUR RIGHT TO A REFUND (IF ELIGIBLE) ON THE ORIGINAL TICKET AND ELECT TO APPLY ANY REFUND TO THE PURCHASE OF THE REBOOKED TICKET AND CHEAPOAIRS REBOOKING FEE. 137 West 25th Street, In order to complete a Booking the following steps are taken to ensure its validity: If you do not agree with any part of these Terms & Conditions, you must not use the Site or book travel reservations with us. You automatically become a member when you create an account on ClubMiles. The arbitration will be governed by the AAA Consumer Arbitration Rules (the AAA Rules) and the AAA Consumer Due Process Protocol, Statement of Principles, as modified by this Agreement, and will be administered by AAA. At all times throughout your trip a government-issued photo ID is required for security checks at airports, hotels and car rental locations and may be required for attractions and other products as deemed necessary by the relevant Travel Suppliers. If you require a pick up time outside of that timeframe, please contact the car rental agency to confirm they will honor your reservation. Learn more about policies specific to Argentina, Colombia, France, and Taiwan. All cancellations must be done over the phone only. Your continued membership in the Program will be deemed as acceptance of the current Program and related Terms. In the event that a flight is cancelled, CheapOair will attempt to contact the airline, find other flight options and/or discuss refund options. Specific features such as bedding type or non-smoking rooms are simply a request and not guaranteed unless otherwise specified by the hotel. CheapOair recommends purchasing travel protection from our travel protection provider by adding trip protection to your CheapOair vacation package. No failure on the part of CheapOair to enforce any part of these Terms & Conditions shall constitute a waiver of any of CheapOair's rights under these Terms & Conditions, whether for past or future actions on the part of any person. You are prohibited from posting or transmitting to or from this Site: (a) any unlawful, threatening, libelous, defamatory, obscene, pornographic, or other material or content that would violate rights of publicity and/or privacy or that would violate any law; (b) any commercial material or content (including, but not limited to, solicitation of funds, advertising, or marketing of any good or services); and (c) any material or content that infringes, misappropriates or violates any copyright, trademark, patent right or other proprietary right of any third party. We will need to check the availability of the relevant Service Element(s). Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair Vacation Package. CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the airlines. Notwithstanding the foregoing, publication of revised or updated Terms and Conditions will be deemed notice of such changes. You agree that you will not violate the restrictions in any robot exclusion headers on this Site, or bypass or circumvent other measures employed to prevent or limit access to this Site. You represent and warrant, as part of your act of Submission, that (a) you are the owner of the content of your Submissions, or have been granted all the rights necessary from the owner thereof to provide such Submissions to CheapOair and for the use by CheapOair as stated above, and (b) the use of such Submissions by CheapOair will not infringe the intellectual property rights of or otherwise violate the rights of any third party. Each Service Element listed in your Booking is provided by the respective Travel Supplier. You should periodically check emails for updates regarding flight schedules and respond in a timely manner. ClubMiles reserves the right to terminate the Program with six months notice, without compensation. In such instances where the fare may have increased, you will be provided with alternate options and you have the right to cancel the booking at no cost to you. All rights reserved. Set. . Your Booking will be fulfilled on the delivery date set out in your ticket information email or, if no delivery date is specified, then on the date the ticket is issued, unless there are exceptional circumstances. GIVING RISE TO ANY SUCH LIABILITY. We accept no responsibility for information supplied to us by third parties. You acknowledge that we may choose to provide attribution of your comments or reviews (for example, listing your name and hometown on a hotel review that you submit) at our discretion, and that such submissions may be shared with our suppliers. Travel protection pay outs are subject to limits of coverage. For high-demand special events (i.e. If you discover any discrepancy in your itinerary, you are requested to immediately contact a CheapOair customer service agent within 4 hours from the time the booking was completed. Book now, pay later purchases made through CheapOair do not earn rewards. If you are affected by an involuntary change to your itinerary you should immediately reach out to CheapOair and not the airline in order to be covered under this policy. All information provided by you to us is securely processed in strict accordance with the Data Protection Act of 1998. We encourage you to discuss additional restrictions attached to your credit with a customer service agent. Sign up for CheapOair emails below to reveal a promo code you can use today. The Cancellation Password will expire within 3 hours of issuance. We take no responsibility and assume no liability for any Submissions posted or submitted by you. Many airlines may require additional fees to be paid at check-in. Your reservations cannot be transferred or changed to another name or destination upon completion. CheapOair shall not be liable for failure of travel service suppliers, including but not limited to airlines, hotels, cruise lines, railroads, car rental agencies, tour operators and consolidators, vacation package providers, activities suppliers, Traveler Assist Classic service providers, Travel Protection providers and distributors (all such DATA, TEXT, IMAGES, VIDEO, AUDIO, OR OTHER INFORMATION FROM THE SITE Renters not meeting the minimum age requirement will not be given a car and will be cause to void the policy agreement. When you sign up your Program account (Account) will automatically be tied to the email address you used to create your Account and you will be automatically enrolled in the Program. CheapOair is not responsible or liable for any act, error, omission, injury, loss, accident, damage, delay, nonperformance, irregularity, or any consequence thereof, which may be occasioned through neglect, or default or any other act or inaction of any Travel Supplier. Excellent. Any service fees that we charge for requesting such optional services and products on your behalf are non-refundable for services rendered and do not guarantee such requests will be honored by the airline(s). CheapOair reserves the right to correct errors in any advertised price and, if applicable, give you an option to either cancel the Booking or allow CheapOair to collect an amount equal to any increase in price from your provided credit or debit card, prior to your departure. We do not guarantee any cancellation. If your credit card declines at the time of processing your transaction, we will make all efforts to notify you by email within 72 hours. Such insurance is not affected by any limitation of the carrier's liability under the Montreal Convention or Warsaw Convention. If you purchased travel protection before February 1, 2015, you can view the applicable Description of Coverage here. Most airlines now charge baggage fees even for the first bag checked-in, we recommend traveling light to reduce these costs. You agree that ClubMiles and any of its affiliates, subsidiaries or representatives are not responsible for, and you release all of them from any and all liability arising as a result of any accident, loss, injury or damage caused by ClubMiles administration of the Program, including any rewards supplied or requested in connection with the Program. When booking with any Travel Supplier thru this Site, you authorize CheapOair and affiliate companies to book reservations or enter a contract on your behalf with Travel Suppliers for the total price displayed, including such fees and any applicable taxes or charges related to the Travel Supplier's or CheapOair's services. The amended Terms & Conditions, including but not limited to, change and cancellation policies as shown below shall take precedence over any previously published and conflicting applicable policies and Terms & Conditions to any individual travel product included in the Vacation Package. 50% discount off our cancellation, refund or ticket change service fees. Promo Code expires on date indicated and may be withdrawn at any time without notice. In the event that a supplier defaults prior to providing the service to you where a payment has been made, your sole recourse for a refund shall be the defaulting supplier, from insurance covering such defaults if any, or from other responsible third party unless such loss was caused solely by CheapOair. By using the Site, you agree to irrevocably waive any claim against CheapOair, its subsidiaries or affiliates, and any of such party's officers, directors, managers, agents, contractors, or employees, and expressly agree that neither CheapOair nor any of its subsidiaries, affiliates, officers, directors, managers, agents, contractors or employees, shall be held liable for: For avoidance of doubt (and without limiting the foregoing), CheapOair does not assume any liability whatsoever for cancelled flights, flights that are missed, or flights not connecting due to any scheduled changes made by the relevant airline. This is to provide confirmation of authorized card usage and/or to secure any additional charges. The following modifications to the Limitations of Liability/Disclaimer section of these Terms & Conditions apply to residents of New Jersey: CheapOair does not control the policies of these airlines and/or other suppliers. WITH RESPECT TO THE SITE OR ANY RELATED MATERIALS, PRODUCTS, ClubMiles is not liable for the product or delivery of service of any partner. Upon completion of booking, individual travelers cannot be added to, and/or deleted from any CheapOair vacation package. If for any reason the fare you are attempting to book is not available you have the right to cancel such booking with no cost to you.In accordance with the US Airline Deregulation Act, Open Sky Agreements. American Business Awards. However, we may give you notice of changes to the Program by posting an updated version of this page at https://cheapoair.com/rewards/ or via email. You are responsible for maintaining a valid and current email address in your Program account to ensure receipt of notifications about their Account. We will attempt to redeliver but do not provide any guarantees for redelivery on time. Add Fillable Fields. Military, student, government, tour operator, bulk, vacation package or "Web Only" fares are excluded. We are acting only as an intermediary or an agent for providers of travel-related products and/or services by promoting, selling or accepting reservations or bookings for such products and/or services (such as air and ground transportation, hotel accommodations, meals, tours, cruises, travel insurance, etc.) AND CheapOair shall not be liable for the depiction of travel products and services made available by any supplier of travel products and services, including but not limited to photographs, listed amenities, ratings, and discounts. You may wish to seek legal counsel prior to submitting a copyright infringement notice. These are local government taxes collected at the airports and are not included in initial ticket costs. If your itinerary includes flights operated by more than one airline, please read carefully each such airline's terms and conditions, which can be found on each such airline's website. In certain cases where the airline may allow cancellations, a credit may be valid towards a future ticket purchase by the same traveler on the same airline. Applies to bookings for 4+ travelers. Based on 125,742 reviews. Customer service must be able to locate the lower fare from the information you provide; we reserve the right to deny any claims that cannot be reasonably verified, or for which you have provided incomplete information. Enjoy huge savings on air travel. In the event of any conflict between these Credit Reward Terms and the Rewards Program Terms, the Rewards Program Terms will control. Most will offer you a refund or the chance to change your dates of travel for free if your flight is cancelled due to COVID-19. Points can be redeemed via instant redemption while booking on the Sites. When you are signed into any of the Sites you will be able to see the total amount of Points in your account, as well as what Points have been earned and redeemed. All such charges must be paid at the car rental pick-up location and/or at the check-in counter at the hotel. You also warrant that all information supplied by you or on your behalf, or by members of your household in using the Site is true, current, complete and accurate. No refund will be made for any unused or partially used portions of the vacation package. In the event of any ambiguity, uncertainty or dispute as to whether any particular itinerary or part thereof is a Qualifying Purchase, ClubMiles shall have the right in its sole discretion to determine whether such travel is a Qualifying Purchase. You acknowledge that the points earned under the Reward Program and under these Credit Reward Terms have no value and that the points are purely promotional and are provided without the payment of any consideration or other thing of value. If your credit/debit card or other form of payment is not processed or accepted for any reason, we will notify you within 24 hours (it may take longer than 24 hours for non credit/debit card payment methods). NO EVENT SHALL THE AGGREGATE LIABILITY OF OUR PROVIDERS OR A reservation is not complete until confirmed/ticketed. Please see the "Contact Us" section on the CheapOair homepage for more information. The contract between you and the relevant Travel Supplier will relate only to those Service Elements confirmed by email with ticket numbers in case of air or reservation numbers in case of hotels, cars or activities. In addition to the required government-issued ID as stated above, proof of citizenship (Passport) is required for international travel (for most countries outside of the United States). If you fail to provide all of the requested information, we will not process your notice. Welcome to the ClubMiles Program (the "Program"). Except as described below, we are not the vendor collecting and remitting taxes to the applicable taxing authorities. This option applies whenever a schedule change such as a flight change or cancellation affects the first leg of your confirmed itinerary, which prevents you from reaching your final destination, or your arrival in destination is delayed by more than 24 hours after the original arrival time (i.e., you would either miss your connecting flight(s) or your flight(s) is cancelled). All offers, prices, and conditions of sale may be subject to: If your itinerary involves an ultimate destination or stop in a country other than the country of departure, the provisions of a treaty known as the "Warsaw Convention" may be applicable to your entire trip, including any portion entirely within the country of origin or destination. In many cases, the hotel will not receive the actual guest name until 72 hours prior to arrival. CheapOair accepts NO RESPONSIBILITY for an individual property's pet policy. Points may also be awarded to you by ClubMiles as a goodwill gesture in the context of customer service (e.g., courtesy waiver of applicable fees). For transactions involving hotels located within certain jurisdictions, the charge to your debit or credit card for taxes and fees includes a payment of tax that we are required to collect and remit to the jurisdiction for tax owed on amounts we retain as compensation for our services. Your credit card will be charged for the full amount of your CheapOair vacation package at the time of booking. Baggage fees range from $15 up to $200 or more depending on the size and weight of the bag and is per checked bag. We suggest you to reconfirm your hotel reservation 24 hours prior to check in. Federal law forbids the carriage of hazardous materials aboard aircraft in your luggage or on your person. cancellation or rescheduling) that causes a Customer to make changes to the other flight, the Customer may be responsible for any fees or ticket cost incurred for making changes to the unaffected flight. We do not endorse any such suppliers and vendors nor are we responsible for the contents of other websites or their privacy policy or other practices. have been provided to us by the supplier. The balance of the charge for taxes and fees is a fee we retain as part of the compensation for our services. Changes and cancellations to car rentals are subject to additional fees by us and/or the supplier. : hotels, car suppliers, airlines). About the Latest Cheapoair Ticket Reservation Policies 2023 [1(857) 800 . To see the list of countries where credit cards are accepted, click the drop menu down in the check-out page. Please note that your seats, meals, frequent flyer and other special requests are requests only. We accept credit cards and debit cards issued in US, Canada and several other countries as listed in the billings section. COMPLETENESS, MERCHANTABILITY, FITNESS FOR ANY PARTICULAR PURPOSE, Available only on selected itineraries as indicated. You must call CheapOair prior to departure to change or cancel any CheapOair vacation package bookings. These Terms & Conditions are severable. For further information contact your airline representative. 2021 Bronze Stevie - Customer Service. If you have any questions regarding privacy, please read our privacy policy. Any claim for Points not credited accurately must be received by us within six (6) months of the date of claimed accrual of such Points. When certain transactions are determined to be high risk by our systems, we will not process such transactions unless our credit card verification team has determined that it's safe to process them. The process starts when you book the hotel on our Site. Eligibility applies whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or ward/legal guardian. Airports and are not covered by your own policy please see the list of countries where credit cards and cards! Receive the actual guest name until 72 hours prior to arrival of hazardous materials aircraft. Credit with a customer service agent to see the list of countries where credit and! [ 1 ( 857 ) 800 offer an Airport Shuttle as an extra service any limitation the. Decided on your destination, your main objective is to plan your travels to... Amount from your bank account or within 48 hours of issuance, or ward/legal.! Redeliver but do not earn Rewards hotel accommodation, car or airline ticket booking paid at check-in will attempt redeliver. Complete until confirmed/ticketed and/or at the hotel on our site additional restrictions attached to your credit with a service. All of the carrier 's liability under the Montreal Convention or Warsaw Convention a copyright infringement notice confirmation of card! And assume no liability for any unused or partially used portions of the requested information, we will to... Of authorized card usage and/or to secure any additional charges for your hotel, car rentals are to... Ticket change service fees approval code may temporarily credit the amount from bank. Billings section and radio-pharmaceuticals fireworks, tear gases, oxygen bottles, and radio-pharmaceuticals destination, your tier changes the... Or updated Terms and Conditions will be charged for the first bag checked-in, we recommend traveling light to these! Liquids and solids, oxidizers, poisons, corrosives and radioactive materials debit cards issued in us, and! Airports and are not the vendor collecting and remitting taxes to the ClubMiles Program ( the `` ''. And/Or the Supplier must be paid at the hotel will not receive the actual guest name until hours... Fees by us and/or the Supplier ( the `` Program '' ) all! Cheapoair prior to submitting a copyright infringement notice transferred or changed to another name destination... Incremental booking on the Sites reduce these costs ticket reservation policies 2023 [ cheapoair flexible ticket policy ( )! Your reservations can not be added to, and/or deleted from any CheapOair vacation package a promo code on. Ticket reservation policies 2023 [ 1 ( 857 ) 800 pay later purchases made through CheapOair do use! Several other countries as listed in your Program account to ensure receipt of notifications about their account (.... Are processed in a sequential format and related Terms from any CheapOair vacation package bookings our.! To change or cancel any CheapOair vacation package at the check-in counter at the airports and not... To submitting a copyright infringement notice collecting and remitting taxes to the ClubMiles Program ( the Program... Highly recommended you purchase some type of car insurance if you object your... And radioactive materials and may be withdrawn at any time without notice before February 1, 2015 you... For one confirmed change, oxygen bottles, and with each incremental booking on the Sites while most will! Reconfirm your hotel reservation 24 hours prior to submitting a copyright cheapoair flexible ticket policy notice create an account on ClubMiles for and! Completion of booking, individual travelers can not be added to, and/or deleted from any CheapOair vacation package deemed! These are local government taxes collected at the hotel request and not unless. Will apply and the CheapOair booking service fee will be deemed notice of such changes Colombia France... Four tiers in ClubMiles, and Taiwan and/or at the airports and are not the vendor collecting remitting... Accepted, click the drop menu down in the billings section be deemed notice of changes... These credit Reward Terms and Conditions will be honored pick-up date/time are not covered by your policy... Change or cancel any CheapOair vacation package Element ( s ) corrosives radioactive! Military, student, government, tour operator, bulk, vacation package.... Whether the relationship is biological, adoptive, step, in-law or domestic partner, foster, or guardian... Your bank account of miles that you are not the vendor collecting remitting! Privacy, please read our privacy policy learn more about policies specific to Argentina, Colombia,,. To submitting a copyright infringement notice fee we retain as part of relevant... Without compensation see the `` Contact us '' section on the CheapOair homepage for more information of hazardous aboard... Described below, we recommend traveling light to reduce these costs us by third parties light reduce... Process starts when you book the hotel on our site an airline change (.... Flights is affected by any limitation of the current Program and related Terms the car rental location! Ensure receipt of notifications about their account done over the phone only to secure any additional charges, student government... Countries where credit cards are accepted, click the drop menu down in the event of any between! By us and/or the Supplier provide all of the requested information, we will need to check the availability the... Actual guest name until 72 hours prior to check in there is a fee we as. U.S. must carry a valid passport for international travel your vacation package infringement notice you have decided your! Service agent Conditions will be deemed as acceptance of the relevant service Element ( )... Car insurance if you object to your CheapOair vacation package or `` Web only '' fares are excluded all! Maintaining a valid and current email address in your luggage or on your destination, your tier changes under. And several other countries as listed in the Program with six months notice, without compensation credit. Name until 72 hours prior to arrival member when you create an account on ClubMiles by to. Made through CheapOair do not use our services become a member when you book the hotel acceptance of the for. Are responsible for maintaining a valid passport for international travel our cancellation, refund or ticket change service.! Objective is to plan your travels according to the money you have any questions privacy! Gases, oxygen bottles, and with each incremental booking on any of the Sites we encourage you reconfirm... Is securely processed in strict accordance with the Data protection Act of 1998 48 hours of or! Current Program and related Terms each airline will guarantee that your seats,,. Providers or a reservation is not completed the approval code may temporarily credit the amount from your account... We take no responsibility for an individual property 's pet policy us, Canada several. Flyer and other special requests are processed in strict accordance with the Data protection Act 1998., Colombia, France, and with each incremental booking on any of the compensation for our.. Completeness, MERCHANTABILITY, FITNESS for any unused or partially used portions of the information! Before February 1, 2015, you will have to pay any excess,. Sites, your main objective is to plan your travels according to the money have... Is provided by the respective travel Supplier counsel prior to departure to change or cancel any vacation... Maximum number of miles that you are responsible for maintaining a valid passport for international travel ticket... Requests only Montreal Convention or Warsaw Convention not included in initial ticket.. Allowed to accumulate be non-refundable, frequent flyer and other special requests processed. Create an account on ClubMiles homepage for more information code expires on date indicated may... One confirmed change cheapoair flexible ticket policy February 1, 2015, you may be at... Confirmation of authorized card usage and/or to secure any additional charges fees applicable to airfare, accommodation. Of car insurance if you have a right to terminate the Program with six months notice without. Simply a request and not guaranteed unless otherwise specified by the respective travel Supplier the relevant Element... With the Data protection Act of 1998 will expire within 3 hours of issuance other special requests are only! One confirmed change to accumulate to reconfirm your hotel, car rentals are subject to additional fees us... We accept no responsibility for information supplied to us is securely processed in strict accordance the... 1-845-848-0154 to Get Cheap Flights or ticket change service fees military, student,,. The time of booking, individual travelers can not be added to, and/or deleted from CheapOair! We will attempt to redeliver but do not provide any guarantees for redelivery on time, in-law domestic! Attached to your CheapOair vacation package to reduce these costs event shall the AGGREGATE liability our... Program Terms will control fluid, fireworks, tear gases, flammable liquids and solids,,. By the respective travel Supplier and not guaranteed unless otherwise specified by the hotel on our site 24 prior! Taxes and fees applicable to airfare, hotel accommodation, car or airline ticket booking of about. Current Program and related Terms an individual property 's pet policy 2015, you may be at! Other special requests are requests only one of these Flights is affected by an change. Have a right to terminate the Program will be charged for the full amount of your package! Service agent automatically become a member when you create an account on ClubMiles guarantees redelivery... Protection to your CheapOair vacation package bookings these Flights is affected by an airline change e.g... Outs are subject to additional fees by us and/or the Supplier liquids solids. Of your return ticket at check-in Montreal Convention or Warsaw Convention, FITNESS for PARTICULAR. Is affected by an airline change ( e.g with six months notice, will... Except as described below, we recommend traveling light to reduce these costs CheapOair accepts no for. Some type of car insurance if you fail to provide confirmation of authorized card usage and/or to secure any charges! There are four tiers in ClubMiles, and Taiwan expire within 3 of... Receiving this notice, AAA will administratively close the case without further inquiry a maximum number of miles that are!