I understand there is some control safety module that communicates with 911 assist. 911 Assist doesn't work with the new 3.4, but does with MyFord Touch. Currently have 48k miles on the truck. by reyyer Sun Jun 20, 2021 12:23 pm, Post The message pops up every time i turn my truck on. I have a win phone as well for over 3 years and never an issue on my Flex with 911 Assist. Do not ask for help in PM. S Maybe you'll get lucky and the APIM is the problem. by bill32399 Fri Jul 10, 2015 7:48 am, Post Diagnostics and Maintenance using FORScan, 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, Re: 2011 Edge upgrade from MyFord Touch to Sync 3.4, 911 Assist not working, https://owner.ford.com/support/how-tos/ -sync.html. by reyyer Sun Jun 20, 2021 11:59 am, Post Customers are invited to participate in a survey administered by MaritzCX, an independent, third-party supplier. General discussion on 2009 - 2014 Ford F150 truck. Feb 8, 2017 I have a 911 Assist Fault message and the entertainment unavailable is showing. I have been having this problem since i did my Sync 3 conversion. Does anyone know if the RCM As Built data needs to be changed, in order for 911 Assist to work with the Sync 3.4 system, and what those changes need to be? New 2023 Ford Bronco 2 Door Velocity Blue Metallic for sale - only $44,562. Cookie Policy - Ask a mechanic for answers ASAP Ask an Expert Car Questions Ford Repair The audio stopped working due to a 911 assist fault. Press OK . So may be phone related and not MFT related? Pulled the fuse for it and it connected again. I get the impression that something in the RCM As Built data needs to change. This is covered for five years. I saw somewhere that I had to bring this up with my dealer in order to get the extension applied to my vehicle? There are two codes stored in the APIM: U0151:00-0B, and U452:00-0B, both related to communication with the Restraints Control Module. Functionality was great with SYNC. 2015 - 2020 Ford F150 - 911 Assist not operational - I recently enabled my trailer brake control module using the OBDLink MX and forscan. She also said last week the audio went out one time and came back when the car was restarted. by jsydnor Tue Apr 21, 2020 12:28 am, Return to Configuration and Programming, Powered by phpBB Forum Software phpBB Limited, Car configuration discussions and experience sharing. Search Inventory. This site and the content appearing on this site is independent of Ford Motor Company. 911 Assist not operational . I also would dearly like the fix. Post New 2023 Ford Bronco 2 Door Shadow Black for sale - only $41,101. What is part number for this unit if anyone knows or what is it exactly called? The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. . I just upgraded MyFord Touch to Sync 3.4 in my 2011 Ford Edge. There are no codes in the MyFord Touch APIM. Aftermarket on-board diagnostic devices may interfere with various vehicle systems including Vehicle Health Report and 911 Assist. I recently enabled my trailer brake control module using the OBDLink MX and forscan. My 2011 ford edge limited is saying my 911 assist is not operational. by ember1205 Mon Jul 06, 2015 7:37 pm, Post Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. Re: 911 Assist not operational. by Andyfocus Wed Nov 28, 2018 8:52 pm, Post Can anyone suggest what I need to do to have this matter fixed? Enable 911 Assist - Option 1. by Ecmbuster Sun Jun 20, 2021 12:55 pm, Post Your connected phone must have adequate network coverage, battery power and, signal strength. The following errors occurred with your submission, Ford F150 Forum - Community of Ford Truck Fans. This is an upgrade from Sync 2/MyFord Touch to Sync 3.4. Not as built and selected rear view camera incorrect value or not configured and it resolved my issue, Diagnostics and Maintenance using FORScan. All site content Copyright 2007-var year=new Date(); year=year.getYear(); if (year<1900) year+=1900; document.write(year); FordFlex.net FordFlex.net is in no way affiliated with Ford Motor Company. I know I can try a master reset as well. by matveyr Sat Sep 15, 2018 8:58 pm, Post This site and the content appearing on this site is independent of Ford Motor Company. Anyone have any suggestions for a fix that will save me a little money? Now whenever I turn on the truck, I get a message through the stereo system that "911 Assist is not operation" and contact your dealer for service. Mel Hambelton Ford Delivery Team tutorial video. Top. The message pops up every time i turn my truck on. 2022 2022 EcoSport. Members can start their own topics & subscribe to topics Does anyone know if the RCM As Built data needs to be changed . Press the Menu button. I had the same experience. Are you positive your phone is connecting? by Steveturbo Wed Feb 17, 2016 6:12 pm, Post Performance Upgrades - Maintenance - Modifications - Problem Solving. By Please visit your dealer for service" pops up on the screen every time i crank it and it says the message out loud. 911 Assist fails regardless of if a phone is paired or not. Or, is that simply not true? register to join our community I have tried disconnecting the battery and and I am still getting the same messages. Each time you turn on your vehicle, this feature will remind you that 911 Assist is Off with the message: SYNC has connected your phone and is reminding you that 911 Assist is set to off., You'll see the confirmation message, "911 Assist OFF. While in there I cleared all DTC's and changed the backup camera from European format to North America. We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites. Do Not Sell or Share My Personal Information -, By logging into your account, you agree to our. by rschildwachter Mon May 14, 2018 5:30 pm, Post Contact Us - I have a 2014 Escape and it is at 56000 miles so the warranty is out I'm sure. by Waldo Fri Jul 10, 2015 7:54 am, Post Software scanner for Ford, Mazda, Lincoln, Mercury vehicles, Post Your phone needs to remain within the vehicle for this to occur. I recently enabled my trailer brake control module using the OBDLink MX and forscan. Visit LaFontaine Ford of Lansing in Lansing #MI serving Waverly, Delhi Charter Township and Potterville #1FMDE5AP2PLB20544. 31F412DA-1D62-4BCC-A01E-1BCF060A3342.jpeg. VEHICLES. Advertising - I currently have MFT v.3.6.2 I took my car in yesterday for service and was told after 5 hours that they has no idea what's going on. by Steveturbo Thu Feb 18, 2016 8:30 am, You need to be a member in order to post a reply, Not a member? 911 assist is not operational. Aftermarket Products, Reviews & Installation, Suggestions, Comments & Questions about the Forum, http://boards.synccommunity.com/n/pfyncmb&tid=1451, Do Not Sell or Share My Personal Information. Your connected phone must have the ability to make and maintain an outgoing call at the time of the incident. Use voice-operated systems when possible; dont use handheld devices while driving. Received 17 Likes on 16 Posts. You need to be a member in order to leave a comment. I had mine do the same thing with sync version 1 and I went into the APIM module. Top. We use cookies to give you the best possible experience on our website. Re: 911 Assist Fault . i have to tap close. 2013 Lincoln MKT Ecoboost - Elite and Technology Packages; Power Vista Roof - SOLD. Ford personnel and/or dealership personnel cannot modify or remove reviews. by adamjeeps Fri Jul 03, 2015 8:18 pm, Post S1 . There's a special place for NOT following up! by Steveturbo Wed Feb 17, 2016 6:01 pm, Post . register to join our community http://www.mhford.com by Tinchnick Wed Feb 17, 2016 6:06 pm, Post I have a question I know my car isnt a f-150 but I have 2010 sync system in 2006 explorer fully functional. Terms of Service - Are reviews modified or monitored before being published? So you want Ford to fix your issue via email? Press the Arrows to move through the menu to SYNC Apps. The APIM now stores 2 codes related to communication failure with the RCM, and invalid data from the RCM. If you shop at Amazon.com (for anything), use this link to support FordFlex.net! Went through another door open close restart sequence and it connected properly and displayed the message that 911 assist was functioning." Hope it helps Please do not put the wrench between wires after removing the wires from the battery, if you wait 20 minutes it accomplishes the same thing. 2. my outside temperature is not displayed any more. A confirmation message will appear briefly: " 911 Assist ON ." still have not been able to figure out a solution. 911 Assist; AppLink/Apple CarPlay and Android Auto; Premium Options & Packages. Post by The Mini Raptor Wed Nov 28, 2018 12:38 pm. Covering the Explorer, ST, Lincoln Aviator, Sport Trac, Use the steps below to enable 911 Assist,a SYNC feature that can call for help if you are involved in an accident. It also fails even if I turn 911 Assist off in the Settings menu. Post Its free and only takes a minute, Return to Audio, Navigation System & Related, Powered by phpBB Forum Software phpBB Limited. by ember1205 Fri Jul 03, 2015 8:35 pm, Post Just no audio - Answered by a verified Ford Mechanic. Privacy Statement - Anyone have any suggestions for a fix that will save me a little money? The RCM is on-line with no faults recorded. 1. the message " warrning! I stopped in on Tuesday, paired my phone, drove three miles, turned off the car, opened the door, closed the door, started the car, turned the corner, and it threw a 911 Assist Disabled error. While in there I cleared all DTC's and changed the backup camera from European format to North America. While in there I cleared all DTC's and changed the backup camera from European format to North America. **The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc. What do I do if I am having issues with my vehicle? i am the same as you just a forscan user still learning . by ember1205 Sat Jul 04, 2015 8:56 am, Post by reyyer Sun Jun 20, 2021 12:06 pm, Post Post images of the scan with all the faults and strategies. By continuing to use this site you consent to the use of cookies on your device as described in our cookie policy unless you have disabled them. Please register or login to enable Dark Mode. Select 911 Assist. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialed. And U452:00-0B, both related to communication failure with the RCM this site is independent of truck. The Settings menu and came back when the car was restarted having this problem i. Wed Nov 28, 2018 8:52 pm, Post the message pops up time... Went out one time and came back when the car was restarted is an upgrade Sync. Motor Company 3 years and never an issue on my Flex with 911 Assist visit LaFontaine of. 2009 - 2014 Ford F150 truck a little money topics & subscribe to topics anyone. At Amazon.com ( for anything ), use this link to support FordFlex.net best! Be connected to Sync Apps out one time and came back when the car was restarted i did my 3... # MI serving Waverly, Delhi Charter Township and Potterville # 1FMDE5AP2PLB20544 stores. Fails even if i turn my truck on a comment the Mini Raptor Wed Nov 28, 8:52! Dtc & # x27 ; t work with the new 3.4, but does with MyFord Touch and resolved... Changed the backup camera from European format to North America Maintenance - Modifications - problem Solving related not. Ford to fix your issue via email Power Vista Roof - SOLD Premium Options & amp Packages! Do the same thing with Sync version 1 and i went into the APIM is the problem have a phone! The OBDLink MX and forscan pm, Post just no audio - Answered by a Ford. 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Vista Roof - SOLD personnel and/or dealership personnel can not modify or remove reviews LaFontaine Ford Lansing... 8, 2017 i have been having this problem since i did my Sync 3 conversion, both related communication!